Telemarketer at Rock Financials

Contact businesses and individuals by telephone to promote and sell goods and services, receive orders, gather information, verify details or request donations for charitable causes.

Minimum Qualification: Degree
Experience Level: Entry level
Experience Length: 1 year
Job Description/Requirements
Responsibilities:

Contact businesses and private individuals by telephone to promote products, services and/or charitable causes
Solicit orders for goods and services over the telephone
Explain the product or service to potential customers
Deliver scripted sales pitch to the customer
Adjust scripted sales pitches to meet the needs of specific individuals
Provide pricing details
Handle customer questions
Obtain customer information including names and addresses
Record customer details including reaction to the product or service offered
Receive orders over the telephone
Input order details into the computer system
Record customer details and details of the transaction
Confirm orders placed with field sales representatives
Obtain contact details of potential customers from sources including telephone directories and purchased lists
Schedule appointments for sales staff to meet prospective customers
Conduct customer and marketing surveys
Answer telephone calls from potential customers who are responding to advertisements
Contact customers to follow up on initial interaction

Requirements:

Minimum academic qualification of a Bachelor’s degree in a related discipline
Minimum of 1 year of proven work experience
Knowledge of sales and marketing principles and strategies
Relevant work experience in sales, marketing, promotions or telemarketing
Product knowledge
Proficiency in relevant computer applications