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Customer Service & Support
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Real Estate
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Lagos
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Full Time
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Front Desk Officer
Job Details
Similar Jobs
Lead Homes Luxury and Apartment
Front Desk Officer
Lead Homes Luxury and Apartment
Customer Service & Support
Lagos Full Time
Real Estate NGN Less than 75,000 Negotiable Plus Commission
Featured
1 month ago
Job Summary
We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk at our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
Minimum Qualification: Degree
Experience Level: Mid level
Experience Length: 5 years
Job Description/Requirements
Responsibilities:
Answering incoming calls, answering questions about company services, and scheduling appointments with agents based on client needs
Receiving and distributing mail, including packages and letters
Providing information about available properties to potential buyers or renters, including location, amenities, price range, and financing options
Creating and updating databases of potential buyers or renters based on their interests and the nature of their inquiry
Providing general customer service to clients by answering questions about policies and procedures, showing homes, and providing information about neighbourhoods
Arranging for repairs or other maintenance services for clients’ homes or businesses
Coordinating showings with agents and clients and preparing homes for showings in accordance with the agent’s guidelines
Coordinating repairs with contractors and clients, scheduling contractors to complete work, and communicating regularly with contractors about progress on projects
Ensuring that all real estate transactions are legally compliant by keeping track of signatures and dates on documents
Requirements:
Minimum academic qualification of bachelor’s degree in any related course
Minimum of 5 years of proven experience as a front desk representative, agent or relevant position
Familiarity with office machines (e.g. fax, printer etc.) Knowledge of office management and basic bookkeeping
Proficient in English (oral and written) Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills Customer service orientation
Preferably female and must be within Ajah and its environs.
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